To setup a custom hostname for your ControlShift instance, you must change your Domain Name System (DNS) settings to associate the custom hostname with our servers.
A CNAME, or Canonical Name, record is a DNS entry that associates a specific hostname like action.activism.org with a specific server that is responsible for that site. This is a configuration step that needs to happen with whichever DNS hosting company your domain name uses.
You'll need to create a CNAME record for your the new custom domain that points to platform.controlshiftlabs.com.
Documentation on how to perform this is available for a few common DNS hosts:
If you aren't sure how to set this up, contact firstname.lastname@example.org and we'll walk you through the process with whichever company your organization uses.