Understanding "Unsubscribe"

NOTE: This behavior will be changing soon. Please see the 'announcements' section of this help center for more information.




When a petition signer is contacted by the campaign creator, the email includes the option to unsubscribe. However, unsubscribing only stops the signer from receiving emails about that specific campaign – they will remain in the parent organization's CRM system.

Likewise, if a signer is contacted by a partner organization and chooses to unsubscribe, they will be unsubscribed from the partnership, not from the parent organization's CRM.



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